Shipping policy

Thank you for shopping with Mool.

We are currently shipping across India only. All orders placed on our website are eligible for free shipping.

Shipping Charges

We offer free standard shipping on all domestic orders.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Once dispatched, orders are usually delivered within 3–7 business days, depending on the destination.

Delivery timelines may vary for remote locations or during peak periods.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Delays

While we aim to deliver within the estimated timelines, delays may occasionally occur due to weather, courier issues, festivals, or other unforeseen circumstances.

Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate at checkout. Delays or failed deliveries caused by incorrect address details may require additional time for resolution.

For any shipping-related questions, please contact us at: +91 97032 22221